- You can fix 99% of individual Android application bugs or crashes by either uninstalling the culprit or wiping its cache(e.g problems with google play or similar android stock apps are solve either by wiping the cache or factory reset)
- It is advisable to always be on the latest firmware upgrade for your phone
- Basic software glitches(like 45% of common software problems) can be solved by simply restarting your phone
- Another 30% of software issues can be solved doing a within-the-phone factory reset(also known as soft reset)
- 10% percent of advance software problems can only be fixed when you perform a hard reset of your from the boot menu
- Another 10% can be fixed when you to a complete firmware restore of the phone
- Am afraid the last 5% can only be solved when you get a free replacement from the manufacturer(in case you are covered by a warranty) or you buy anther phone.
- 95% of software problem on phones occur as a result of wrong use of the phone by users or abuse
- 5% of phone problems is due to factory defects.
- To avoid software bugs, please think twice before being among the very first to buy a new phone when it is released. let others test it first.
VARIOUS ANDROID DEVICE SOFTWARE ISSUES ,SYMPTOMS AND SOLUTIONS
When it comes to solving software related issues(especially o modern phones) you will hardly see any amateur that will beat me to eat. i have solved many problems for different people and I do not take any software issues on my phones to any engineer. If I can’t solve it, the engineer won’t be able to solve it (unless he is replacing the PCB)
WHEN YOUR PHONE Won’t TURN ON AT ALL:This the most dreaded thing that can happen to your phone. Before we proceed, please make sure yours is not due to drained battery or damaged battery or faulty power switch. If your phone simply dies on you for no known reaosn(although it must have been giving you signs which you ignored). Now do the followings to force your phone to wake up.
- For older generation phones like Nokia java, Symbian, Tecno java and so on, please take the phone to a phone engineer once it is dead.
- For all iPones(mind you, iPhones hardly dies except you jailbreak and install incompatible tweaks on it) well if it gets stuck, try a soft reset on the iPhone by pressing your home button and the power button simultaneously. The iPhone should come up. If this fails, please restore your iPhone firmware via iTunes on PC or Mac.
- Still on iPhone, any other problems that you notice apart from your phone refusing to turn on or your phone being stuck at the apple logo can be solved either by a restart, uninstalling the buggy app or by resetting the device under settings>>general>>reset>>reset all settings
- Now to Android; If your Android device appears to power on and boot up normally, but a problem occurs — maybe the boot process fails, the device freezes, or it immediately reboots or shuts off — there may be a problem with your device’s software.There’s a hidden way to perform a factory reset of your Android device when it isn’t booting properly. Note that this will erase the contents of your Android device, resetting it back to its default state. This method should only be used in a worst case scenario when your device is unusable due to crashing or freezing software, as you’ll lose everything that isn’t synced to online services or that is not backed up.First, you’ll need to access your device’s recovery mode. Turn the device off completely, then boot it up with one of the following button combinations:
- Hold Volume Up + Volume Down + Power.
- Hold Volume Up + Home + Power.
- Hold Home + Power.
- Hold Volume Up + Camera.
This will vary from device to device. If none of these combinations works, try performing a Google search with the name of your device and “recovery mode” to find the correct key combination for your device. The device will boot to a screen with an Android and an open chest panel if you’re successful. Press the Volume Up and Volume Down buttons until the Recovery mode option appears on the screen. Press the Power button and your device will reboot into recovery mode. The steps are self-explanatory once you enter recovery mode.
Unresponsive Screen:
You may want to throw your phone against the wall when it begins to malfunction, but there isn’t a need to panic. Most problems are fixed with a simple restart.
Press the power button and let the phone turn off, but wait a minute or two before powering it back on. In the extreme cases, do a factory reset has explained above
Still, on Android Numerous users have reported problems with the battery life of their devices. One of the easiest ways to prolong your smartphone’s battery is to change your locations and brightness settings.
Enter the settings menu, click on Location and select battery-saving mode. As for brightness, you should avoid using auto-brightness and instead turn your screen down somewhere below halfway, or to a level that is acceptable for your eyes.
Frozen And Slow User Interface:One of the major causes of slow response in phones is the memory. It may even be a corrupt Microsd card or your internal memory getting filled up.. Try deleting unused apps and photos, or moving them to the cloud or a microSD card. In addition, you should close open apps that you are no longer using, delete app cache, and limit the use of live wallpapers.
Synchronization ?Syncing error:We are still on Android.There are numerous steps you can take to address problems with syncing. First, ensure that you are connected to the internet and that the service you are trying to sync with, such as Google, emails or Dropbox, isn’t down. Double check that your password is correct and try syncing again.
Still having problems? Remove the account from your device and add it again.
If you don’t do these things, and your phone still gets hot to the touch, then you may want to get it looked at by a professional. This could be a sign of a manufacturer defect.
Apps Won't Download On Android Via Default Download Manager:To start with, I do not use the stock android browser or chrome to download on my android phone. I use ucweb browser because it supports download resume and it is extremely fast for downloading. There may be two causes for your apps not downloading. First, try clearing Google Play store’s cache. If that doesn’t work, try wiping Google Play’s history. The problem is probably a corrupt cache and all you need to do is clear it. Open the Google Play store and tap on the three lines in the upper left of the screen to open the app’s menu. Choose Settings and tap on Clear local search history.
Every time you get a new app, a new icon is added to your home screen.A fix to that: Open the Google Play app, then tap Menu > Settings and clear the check box next to Add icon to Home screen.
How TO Prevent Your Phone From Developing Software Problems:You need to stick to the following habits if you do not want to get into software problems with your phones
FOR s40 PHONES, JAVA PHONES AND OTHER LOW END PHONES
- Upgraded your software as soon as it is released
- Don’t ever allow power to be interrupted while upgrading your software.
- Do not multitouch any application. Let your application respond or crash on it’s own. do not try and open it multiple times because it did not respond the first time
- avoid using a corrupt memory card. it can hang or kill your phone
- Avoid using memory card bigger than the one recommended by the manufacturer. If the phone’s manufacturer says maximum of 4gb. Use max of 4g not 8gb
- Delete immediately and app that is crashing or freezing
FOR IPHONES, IPADS AND IPOD TOUCH
- Buy a phone from a reputable seller that will give you warranty
- Install the latest software upgrade immediately it is pushed to you. The manufacturers knows best
- If you are a normal user and you do not want to encounter any serious software problems, “Avoid Jailbreaking” your apple device. Jailbreak should be left to geeks and developers or anyone who knows the risks
- Avoid using your iPhone as a wifi hotspot for extended periods of time. If possibel do not use it at all
- Read reviews of an app before downloading it to your iPhone
- Do not always allow your iPhone to die completely before recharging
- Do not use fake iPhone charger
- Note down your iPhone’s software version and build in case of emergency you can find this under>>settings>>General>>About. Take not of the most important things here like the model, serial number, imei…
- Finally, avoid using any CPU-hogging app extensively
- Do not use your iPhone while charging
To Prevent Your Android From Having Software Problems:
Virtually almost everything that is applicable to the care of an iPhone is also applicable to the care of an Android with few exceptions as follows:
- Buy your android from a trusted source with warranty
- If you want to be a clean android user, do not Root your android device. Just like Iphone JB, this is for the geeks
- Restart /reboot your Android every once in a while even when it is not hanging
- If you do not also want any software problems for your android. Avoid downloading application outside of the googleplay store
- Immediately you buy your android phone, please goto settings>>about then write everything you see there in a safe place. this may help you in the future when your phone needs a complete firmware restore.
- Avoid custom roms for your android if you are not a geek.
- When you are upgrading your phone’s firmware, do not allow your battery to die in the process.
- Always quit unused apps running in the background with the multitask button
- Do not allow your available storage to get filled up for whatever reason. Always keep a tab on this.
- Make sure your Bluetooth is not left opened unnecessarily and watch the phones from which you receive files
- Do not use a corrupt memory card if your android has a memory card slot.
- Avoid fake charger and accessories
- do not operate your phone while charging it.
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